Help & support

Portio, the personal budgeting app

How does Portio work?

Add what you received this month. Portio sets charity aside first, then your bills, then splits the rest the way you chose in Settings (savings, investment, debt and so on). On the Plan tab, swipe a line once you have really moved that money, so you always know what is still to do.

I forgot my password

On the sign-in screen choose Forgot password?, enter your email address, and we send you a code to set a new one. If you signed up with Google, use Continue with Google instead: there is no Portio password.

The code email did not arrive

Check your spam folder, wait a minute, then choose Send a new code. Codes expire after 15 minutes.

What is free and what is Premium?

The whole app is free with one income entry per month. Premium lets you add more than one income in the same month. Every new account has Premium for 7 days, with no payment details asked for. When Premium ends, nothing is deleted.

How do I cancel a subscription?

Subscriptions bought in the app are managed by the store, not by us.

• iPhone: Settings → your name → Subscriptions → Portio → Cancel.
• Android: Google Play → profile picture → Payments and subscriptions → Subscriptions → Portio → Cancel.

Refunds are also handled by Apple or Google.

Is my data safe? Does Portio see my bank account?

Portio never connects to a bank and never asks for a card or account number. It only stores what you type. See the Privacy Policy.

How do I delete my account?

Settings → Your data → Delete account, in the app or on the website. Full steps: Delete your account.